Privacy policy

At Card Fellaz, accessible from cardfellaz.shop, protecting the privacy of our visitors and customers is a top priority. This Privacy Policy outlines the types of personal information we collect, how it is used, and the measures we take to keep your personal data secure.

1. Information We Collect

When you visit our online store or make a purchase, we collect certain information necessary to fulfill your orders and improve your shopping experience.

  • Personal Information You Provide: When placing an order, creating an account, or contacting customer support, we collect details such as your name, billing address, shipping address, email address, phone number, and payment information.

  • Payment Data: All payment transactions are processed securely through certified third-party payment processors (e.g., Stripe, PayPal, Shopify Payments). Card Fellaz does not store or have direct access to your full credit card numbers.

  • Device & Usage Information: We automatically collect technical details when you browse our site, including your IP address, browser type, operating system, time zone, and how you interact with our website (e.g., pages viewed, items placed in your shopping cart).

2. How We Use Your Information

We use the personal information we collect for legitimate business purposes:

  • Order Processing & Fulfillment: To process transactions, handle shipping, send order confirmations, and provide tracking updates.

  • Customer Support: To respond to inquiries, assist with order status, and resolve potential delivery or item issues.

  • Store Optimization: To analyze site usage, monitor shopping trends, and improve our website's layout and user experience.

  • Risk & Fraud Prevention: To screen orders for potential risks or fraudulent activity to keep our store and customers protected.

3. Sharing Your Information

We share your personal information with trusted service providers solely to operate our store and fulfill services to you:

  • Logistics & Carriers: Sharing delivery addresses and recipient details with shipping carriers (e.g., USPS, UPS, FedEx) to deliver your packages.

  • E-Commerce & Payment Gateways: Utilizing secure platforms and payment processors to facilitate online transactions.

We may also disclose your information to comply with applicable laws, respond to subpoenas, or protect our legal rights and safety.

4. Cookies & Tracking Technologies

We use cookies and similar tracking tools to maintain shopping cart functionality, remember user preferences, and collect aggregate data on site traffic. You can adjust your browser settings to refuse cookies, though some features of our web store may not function properly as a result.

5. Your Rights & Choices

Depending on your state or location, you may have specific privacy rights regarding your data:

  • Access & Portability: Request a copy of the personal information we hold about you.

  • Correction or Deletion: Request updates to inaccurate data or request the deletion of your personal information (subject to legal or tax record-keeping requirements).

  • Opt-Out: Unsubscribe from promotional communications at any time via the unsubscribe link in our marketing emails.

To exercise any of these rights, contact us at support@cardfellaz.shop.

6. Data Security & Retention

We maintain appropriate administrative and technical safeguards to protect your personal information against unauthorized access, loss, or misuse. Personal data is retained only as long as necessary to fulfill the purposes described in this policy or as required by statutory record-keeping laws.

7. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please reach out to us:

  • Store Name: Card Fellaz

  • Address: 7130 E Mercer Ln B, Scottsdale, AZ 85254, United States

  • Email: support@cardfellaz.shop

  • Phone: +1 602-900-7891